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From the Office of the CEO
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Career Opportunities
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Call Center Representative
Job Description
Provides telephone support for customer service requests, and
cross-sells products and services through telephone contacts.
Responsibilities
- Builds strong customer relationships, applies advanced customer service skills, and effectively cross-sells the Bank’s portfolio of products
- Assists customers with problem resolution
- Maintains extensive knowledge of the Bank’s products and services
Requirements
- High school diploma or equivalent
- Minimum of 1-2 years in telemarketing, sales and/or banking
- Excellent telephone skills and computer proficiency essential
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