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From the Office of the CEO
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Career Opportunities
Benefits | Equal Opportunity Employer | Typical Job Openings | Send Us Your Resume
Loan Servicing Representative
Job Description
Provides quality customer service, accurate data entry of new loans, payments and General Ledger items, and efficient disbursements of tax, PMI and homeowners and flood insurance while servicing mortgage, commercial and consumer loans.
Responsibilities
- Processes lending related payments, disbursements, payoffs and general ledger
- Responds to payoff requests and prepares payoff documentation and mortgage releases
- New loan data entry
- Processes property tax bills including receipt and disbursements
- Coordinates escrow analysis
- Pays insurance bills from customer escrow accounts
- Monitors NSF checks and exceptions reports
- Performs quality reviews of mortgage and consumer loans
- Balances daily work and filing correspondence
- Researches and responds to requests for information
Requirements
- Associates Degree in business, accounting or finance preferred
- 2-3 years loan servicing experience
- Strong interpersonal and computer skills, accuracy with numbers, and attention to detail essential
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