Telephone Banking
Our automated Connect24SM Telephone Banking service provides instant access to your accounts and enabling you to conduct banking transactions 24-hours a day, 7 days a week. Call 203-431-1986 or 1-800-416-5866 from any touch-tone phone to:
- Hear current deposit and loan balances.
- Confirm the dates and amounts of your last ten deposits and withdrawals.
- Determine whether a specific check has cleared.
- Transfer funds between your accounts at Fairfield County Bank.
- Check current deposit and loan interest rates.
- Find out year-to-date interest earned on deposit accounts and interest paid on loan accounts.
- Pay your loan or mortgage with us by transferring funds from your checking or savings account.
- Place a stop payment.
- Reorder checks.
- And more!
Types of accounts you can access:
- Checking
- Savings
- Money Market
- Certificates of Deposit
- Consumer Loans and Lines of Credit
- Mortgage Loans
- Commercial Loans and Lines of Credit
Connect24 Menu Reference
When prompted, enter your account number, type of account and four-digit Personal Identification Number (PIN).
Press 1 - Account Information Menu
Press 2 - Account balance
Press 3 - Account history information menu
Press 1 - Last ten debits or withdrawals
Press 2 - Last ten credits or deposits
Press 3 - Last ten checks that have cleared
Press 4 - List of all items
Press 5 - For a specific check that has cleared
Press 4 - Transfer funds or make a loan payment
Press 5 - Change PIN
Press 6 - Additional Functions Menu
Press 1 – Duplicate statement request via U.S. Mail
Press 2 – To request a stop payment
Press 3 – To reorder checks
Press 2 - Additional Banking Services
Press 1 - Interest Rates
Press 2 - Branch Hours and Locations
Press 3 - ATM Locations
Press 0 - To speak to a Customer Service Representative*
Press 9 - To return to the main menu
Press * - To repeat the options
*You can speak with a bank representative anytime during your call by pressing “0”, M
-F 8:00 a.m. to 6:00 p.m. and Sat. 8:00 a.m. to 1:00 p.m.
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