Contact Us


Send us a message

Click here to fill out the contact form.
For your security, our messages are encrypted.

Customer Care Center


Monday – Friday
8:00 a.m. – 4:30 p.m.
8:30 a.m. – 12:30 p.m.


After-hours support* for mobile, bill pay, and online banking is available! After our regular business hours listed above, you may connect with our support team by calling 203.431.7431 and selecting option #2 from the menu options.

Lost or Stolen ATM/Visa ® Check Card

During business hours, call our Customer Care Center: 877.431.7431, ext. 7437.

After business hours, call the lost/stolen card hotline at 833.337.6075.

Mailing Address

Fairfield County Bank
P. O. Box 2050
Ridgefield, CT 06877-0950


Fairfield County Bank
150 Danbury Road
Ridgefield, CT 06877

*After-hours support is unavailable on the following holidays, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.